EXPECT PRODUCTION AND SHIPPING DELAYS DUE TO COVID-19. RECENT ORDERS HAVE BEEN ARRIVING AROUND 2 WEEKS AFTER THE ORDER WAS PLACED, HOWEVER IT MAY TAKE UP TO 3 WEEKS. THANK YOU FOR BEING PATIENT AND UNDERSTAND DURING THESE UNCERTAIN TIMES.
When can I expect to receive my order?
All of our items are made to order, so after you place your order, we get to work creating your products. On average, your order should arrive at its destination in about one week. However, on rare occasions orders can take up to seven business days before being shipped.
Why did I only receive part of my order?
If you order multiple items, there is a chance they will ship separately because they are being created by different production partners. This would likely be the case if you order both a hat and a t-shirt. Because our hats are embroidered by a different company than the t-shirts, they will likely ship separately. The packages should arrive around the same day but there is a chance one could arrive a few days earlier than the other.
